Unfortunately it has brought to my attention that we have a few reviewers on Google whom we never had the pleasure of meeting or serving. Therefore, we are also unable to take any legal action against these people because we are not able to have our lawyer to contact them directly. While we are very fortunate to have many new families joining us from word of mouth referrals, it is worrisome to see how some individuals practice in these malice actions against another for no apparent reasons.
If you are a new parents seeking to know more about our daycare, please call us so we can assist you or invite you to come during pick up time to speak with some of our parents in person. If you have a few minutes you are more than welcome to observe our classes from the windows - as long as you let us know ahead of time. Our teachers are VERY protective of the children.
If anyone of you are a victim of 'fake reviews' please know that you can also try to seek legal actions - unless it is from a fake account, unfortunately. Please note that in Canada, the Competition Bureau identifies fake reviews as “misleading advertising and labelling.” The Bureau handles this under Section 74.02 of the Competition Act. Under this law, a person can pay a penalty of up to $750,000 for the first occurrence. A corporation can pay up to $10,000,000 for the same offence.